PRIVACY POLICY

Last Updated: February 16, 2026

Rack Rig Industries LLC (“Rack Rig,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

If you do not agree with this policy, please do not use our website.

1. INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect the following information:

A. Personal Information You Provide

Name

  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Account login information (if applicable)

Payment information is processed securely through third-party payment processors and is not stored by Rack Rig Industries LLC.

B. Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on pages
  • Referring website
  • Cookies and tracking data

C. Marketing & Communication Data

If you opt in to receive marketing communications, we may collect:

  • Email engagement data
  • Purchase behavior
  • Website browsing behavior

You may unsubscribe at any time by clicking the “unsubscribe” link in emails.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and products
  • Prevent fraud and unauthorized transactions
  • Send marketing communications (if opted in)
  • Comply with legal obligations

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

  • Enable website functionality
  • Remember cart contents
  • Analyze traffic and usage patterns
  • Improve user experience
  • Deliver advertising and remarketing campaigns

We may use services such as:

  • Shopify Analytics
  • Google Analytics
  • Meta (Facebook) Pixel
  • Email marketing platforms

You may disable cookies in your browser settings; however, some site functionality may not work properly.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information with:

  • Payment processors (e.g., Stripe, Shop Pay)
  • Shipping carriers
  • Shopify (our e-commerce platform provider)
  • Email marketing providers
  • Analytics providers
  • Advertising platforms

These third parties only receive information necessary to perform their services.

We may also disclose information if required by law.

5. DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Comply with tax and legal obligations
  • Resolve disputes
  • Enforce agreements

When no longer needed, information is securely deleted or anonymized.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission is 100% secure. Use of our website is at your own risk.

7. YOUR RIGHTS

Depending on your state of residence, you may have rights including:

  • Access to personal information we hold
  • Correction of inaccurate data
  • Deletion of personal information
  • Opt-out of marketing communications

To exercise these rights, contact us at the email listed below.

8. CALIFORNIA PRIVACY RIGHTS (CCPA NOTICE)

If you are a California resident, you have the right to:

  • Request disclosure of personal information collected
  • Request deletion of personal information
  • Opt out of the sale of personal information

Rack Rig Industries LLC does not sell personal information.

To submit a request, contact us at the email below.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

10. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of changes.

12. CONTACT INFORMATION

Rack Rig Industries LLC
Idaho, United States
Email: contact@RackRig.com